Effective Date
October 14, 2026
Last Updated
October 14, 2026
These Terms & Conditions ("Terms") govern your access to and use of services provided under the Koumanis Diet and Health Clinic brand, including our healthcare clinics, telehealth services, websites, digital health education programs, mobile applications, and electronic communications.
Welcome to Koumanis Diet and Health Clinic.
These Terms & Conditions ("Terms") govern your access to and use of services provided under the Koumanis Diet and Health Clinic brand, including our healthcare clinics, telehealth services, websites, digital health education programs, mobile applications, and electronic communications.
Our services include:
By accessing or using our Services, you agree to these Terms, subject to applicable laws and any additional agreements governing clinical services.
By using our website, registering for an account, purchasing a digital subscription, scheduling an appointment, or accessing our Services, you acknowledge that you have read and agree to these Terms.
If you do not agree, you should discontinue use of the applicable Services.
Certain healthcare services may require additional consent forms, medical authorizations, or patient agreements.
Koumanis Diet and Health Clinic provides medical weight-management services, nutrition education, lifestyle guidance, and digital health education.
Our services may include:
The availability of individual services depends on location, provider licensing, clinical eligibility, and applicable laws.
The Koumanis Diet Health System and Meal Planner provide general educational and lifestyle information.
Educational content is not a substitute for individualized medical advice, diagnosis, or treatment.
Use of the digital platform alone does not establish a physician-patient relationship.
A clinical relationship may be established through a separate, appropriate medical evaluation and acceptance for treatment.
Prescription medications are provided only when medically appropriate and in accordance with applicable prescribing laws.
We do not guarantee that any patient will qualify for a particular medication or treatment.
If you are experiencing a medical emergency, call 911 or seek emergency medical care.
Users may be required to create an account to access certain Services.
You agree to provide accurate registration information, maintain the confidentiality of your login credentials, and notify us of suspected unauthorized account activity.
You are responsible for activities conducted through your account to the extent permitted by applicable law.
We reserve the right to suspend or restrict accounts when reasonably necessary to protect security, comply with law, or address material violations of these Terms.
Certain digital products and clinical services require payment.
Applicable prices, payment schedules, subscription terms, renewal conditions, cancellation procedures, and refund eligibility will be disclosed before purchase.
Any recurring subscription will be subject to the billing authorization and cancellation terms presented at enrollment.
Lifetime-access products, where offered, are governed by the specific lifetime-access terms disclosed at purchase.
Clinical appointments, laboratory testing, medications, and other healthcare services may involve additional charges that will be disclosed as applicable.
Purchasing a digital product does not guarantee medical treatment, prescription eligibility, or insurance coverage.
Telehealth services may be available to eligible patients located in jurisdictions where our providers are authorized to practice.
Patients must provide accurate information concerning their identity, current physical location, medical history, and medications.
A clinician may determine that telehealth is not appropriate and recommend an in-person evaluation.
Telehealth does not guarantee that a prescription will be issued.
Additional telehealth consent and clinical policies may apply.
Prescription treatments, including GLP-1 and dual GIP/GLP-1 medications, require an individualized medical evaluation.
Treatment decisions are made by appropriately licensed healthcare professionals.
Medication eligibility, availability, dosing, monitoring, and continuation depend on clinical judgment and applicable law.
No particular weight-loss result is guaranteed.
Patients should report side effects and follow their prescribing clinician's instructions.
Brand Name: Koumanis Diet and Health Clinic
Text messages sent through our authorized messaging program will identify Koumanis Diet and Health Clinic or an appropriately disclosed associated service.
The SMS program is operated by or on behalf of Koumanis Diet and Health Clinic.
Depending on your enrollment and consent, you may receive:
If you separately opt in, you may receive:
Consent to marketing messages is not a condition of purchasing products or receiving healthcare services.
By voluntarily providing your mobile telephone number and selecting an applicable SMS consent option, you authorize Koumanis Diet and Health Clinic to send text messages within the scope of the consent you provide.
Marketing SMS consent must be obtained separately from consent to transactional or appointment-related messages where required by law.
Where applicable, consent may authorize messages sent using automated technology.
Providing your telephone number alone does not constitute consent to receive promotional text messages.
Message frequency varies depending on your appointments, account activity, requested services, and marketing preferences.
Marketing messages, if separately authorized, may be sent periodically.
Message and data rates may apply.
Your mobile carrier may charge fees for sending or receiving text messages according to your wireless service plan.
Koumanis Diet and Health Clinic is not responsible for charges imposed by your wireless carrier.
You may opt out of the applicable SMS program at any time by replying:
STOP
After receiving your STOP request, we may send a confirmation message acknowledging that you have been unsubscribed.
No additional messages will be sent through the opted-out program unless you subsequently provide valid consent or another legally permitted basis applies.
You may also request assistance with opting out by contacting our support team.
For SMS assistance, reply:
HELP
You may also contact:
Koumanis Diet and Health Clinic
Email: support@koumanisdiet.com
Telephone: 518-583-4019
Wireless carriers are not liable for delayed or undelivered messages.
Message delivery is subject to network availability, carrier restrictions, device compatibility, and other factors outside our control.
We respect the privacy of individuals who participate in our SMS programs.
Mobile telephone numbers, SMS opt-in information, and SMS consent records will not be sold or shared with third parties for their independent marketing or promotional purposes.
We may share necessary information with authorized messaging service providers solely to operate and support our messaging program, subject to applicable privacy and security requirements.
SMS communications are subject to our Privacy Policy.
Privacy Policy: /privacyStandard SMS may not provide the same privacy protections as a secure patient portal.
We seek to limit sensitive medical information transmitted through ordinary text messages and may direct patients to a secure communication system when appropriate.
Patients should not use SMS for emergencies or urgent medical symptoms.
Users may receive necessary service-related emails concerning their accounts, purchases, appointments, or clinical services.
Promotional emails will be sent in accordance with applicable law and marketing preferences.
Users may unsubscribe from marketing emails using the unsubscribe link included in those messages.
Unsubscribing from marketing communications does not necessarily stop essential account, payment, security, or clinical notifications.
Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.
Protected health information maintained by HIPAA-covered clinical entities is additionally governed by the applicable Notice of Privacy Practices.
Users may exercise applicable privacy rights using the contact information in our Privacy Policy.
The Koumanis Diet Health Systemâ„¢, Koumanis Diet Meal Plannerâ„¢, associated educational materials, videos, recipes, graphics, branding, and other original content are owned by or licensed to their respective rights holders.
Except as expressly permitted, users may not reproduce, redistribute, resell, commercially exploit, or publish protected content without authorization.
Access to digital products grants a limited right to use the content for its intended personal purposes, subject to the applicable purchase terms.
Users agree not to:
We strive to maintain reliable access to our digital Services but cannot guarantee uninterrupted operation.
Maintenance, security updates, technical failures, and circumstances outside our control may temporarily affect availability.
We may modify or discontinue features, subject to applicable contractual obligations and consumer protection laws.
To the extent permitted by applicable law, Koumanis Diet and Health Clinic is not responsible for losses arising solely from unauthorized misuse of digital educational materials, third-party network interruptions, or events outside its reasonable control.
Nothing in these Terms excludes liability that cannot lawfully be excluded, limits applicable patient rights, or waives rights relating to professional medical negligence.
We may update these Terms to reflect changes in our Services, legal requirements, technology, or business operations.
Updated Terms will be posted on our website with a revised effective date.
Where required by law or contract, we will provide additional notice or obtain agreement before material changes take effect.
These Terms are governed by applicable United States federal law and, where appropriate, New York law, without overriding mandatory consumer protections or other laws applicable to users in different jurisdictions.
Healthcare services remain subject to the laws of the jurisdiction governing the relevant care.
Koumanis Diet and Health Clinic
7 Wells Street, Suite 303, Saratoga Springs, NY 12866
Customer Support:
Email: support@koumanisdiet.com
Telephone: 518-583-4019
Privacy Officer:
Cindy Linendoll, Manager
Email: manager@capsny.com
Telephone: 518-203-2593
Koumanis Diet and Health Clinic
Medical expertise. Lifestyle education. Long-term health.
© 2026 Koumanis Diet and Health Clinic. All rights reserved.